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Lee Rosen:
Skype is my most used software package. I use it, literally, all day long. It’s pretty amazing when you really put it to use.
I use Skype, primarily, as my instant messenger client. Everyone in my firm, in all three offices, runs Skype all day and we communicate with instant messages constantly. I use it when I want someone to call me. I send a quick message that says “call me now” or “call me when you get a chance.”
We use it when someone arrives at the office for a meeting to let the attorney or paralegal know their visitor has arrived. We use it to arrange for front desk coverage when the receptionist needs to go to the bathroom. We alert attorneys that a caller is holding when the attorney is on another call. Skype works well between offices and within a single office. It’s also terrific when someone is working from home. Of course, you can send messages while already on a call so you don’t need to deal with a noisy intercom or putting a caller on hold.
That’s just the beginning of what Skype can do.
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Read the rest of Rosen’s paen to Skype.
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Lee Rosen has practiced family law for more than twenty years. With four offices, Rosen Law Firm serves Raleigh, Charlotte, Durham and Chapel Hill, North Carolina. Rosen served as the Law Practice Management Editor of the ABA Family Advocate for more than a decade and received the ABA James Keane Award for excellence in eLawyering. He served as Chair of the Law Practice Management Section of the North Carolina Bar Association, is a frequent speaker and is often sought out by the media as a source of family law insight and commentary. Read more aboutLee and Divorce Discourse. You can also follow Lee on Twitter
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