Therefore, clients are demanding mobile applications that provide direct access to a firm. In addition, consumers want education; online questionnaires to gather information rather than in-person consultations; and free legal forms for specific practice areas. Rather than fighting this trend toward creating mobile legal products and services, attorneys can use online information-gathering tools to triage and educate clients and focus on professional judgment for problem-solving.
Firms have made standard forms free, for example Orrick’s Start Forms Library. Also, legal plans have free forms on mobile applications, like LegalShield’s Forms app, which includes more than 15 free forms for common consumer transactions like renting, buying and selling–plus freelance agreements. Taking it a step further, we need to use mainstream technology to create solutions for specific applications within the law. For example, we can utilize chabots to answer frequently asked questions or customizable expert systems for immigration or incorporation questionnaires.
Check out Orrick’s Start Forms Library