The Art of Negotiation, by Dina R. Jansenson (Flemming Zulack Williamson Zauderer LLP) is an outline designed to help you learn what negotiation is about.
Jensenson offers a broad view of the concepts of negotiation, as well as a review of the five stages of the negotiation process: Preparation; Relationship Building; Information Gathering & Exchange; Problem-Solving/Bargaining; Designing & Closing the Agreement.
Download the full text of the outline for free here.
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