BY SARAH N. LYNCH
New York state’s attorney general is probing whether three major Internet providers could be shortchanging consumers by charging them for faster broadband speeds and failing to deliver the speeds being advertised, according to documents seen by Reuters.
The letters, sent on Friday to executives at Verizon Communications Inc (VZ.N), Cablevision Systems Corp (CVC.N) and Time Warner Cable Inc (TWC.N), ask each company to provide copies of all disclosures they have made to customers, as well as copies of any testing they may have done of their Internet speeds.
“New Yorkers deserve the Internet speeds they pay for. But, it turns out, many of us may be paying for one thing, and getting another,” Attorney General Eric Schneiderman said in a statement.