Crisis Management Lessons From Franklin Templeton’s Central Park Incident Response | New York Law Journal

By Phillip Bantz | The original version of this story was published on Corporate Counsel

Franklin Templeton has likely had more media exposure in the past few days than the investment firm has experienced in its entire 73-year history.

So far, the San Mateo, California-based company has deftly dealt with a highly charged and potentially catastrophic public relations situation that unfolded during a holiday. And its relatively quick, succinct response might serve as a model for other corporate legal and PR departments facing a sudden crisis.


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