What is the technology needed for access to justice?–ABA Journal

By Mary E. Juetten, CA, CPA, JD, founder and CEO of Traklight. In 2015, Mary co-founded Evolve Law, an organization for change and technology adoption in the law. She was named to the ABA’s Legal Technology Resource Center 2016 Women in Legal Tech list and the Fastcase 50 Class of 2016. She is the author of Small Law Firm KPIs: How to Measure Your Way to Greater Profits. She is always looking or success stories where technology has been used to bridge the justice gap, from pro-bono through low-bono to non-traditional legal services delivery. Reach out to her on Twitter @maryjuetten.
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Therefore, clients are demanding mobile applications that provide direct access to a firm. In addition, consumers want education; online questionnaires to gather information rather than in-person consultations; and free legal forms for specific practice areas. Rather than fighting this trend toward creating mobile legal products and services, attorneys can use online information-gathering tools to triage and educate clients and focus on professional judgment for problem-solving.

Firms have made standard forms free, for example Orrick’s Start Forms Library. Also, legal plans have free forms on mobile applications, like LegalShield’s Forms app, which includes more than 15 free forms for common consumer transactions like renting, buying and selling–plus freelance agreements. Taking it a step further, we need to use mainstream technology to create solutions for specific applications within the law. For example, we can utilize chabots to answer frequently asked questions or customizable expert systems for immigration or incorporation questionnaires.

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Read more…

Check out Orrick’s Start Forms Library

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