- Allison C. Shields
My last post talked about eliminating bad clients from your practice. But the best way to deal with truly difficult clients is by not taking them on in the first place. That requires that you be able to identify potentially bad clients early – preferably before a retainer is signed.
Create a pre-qualifying process. Think about the bad clients you’ve represented in the past and make a list of the warning signs or red flags that arose during your first conversation or initial consultation. If you can recognize the warning signs in advance, you can stop bad clients before they enter your practice.
To get you started, here are a few bad client warning signs:
- Time Management Tip #15: Eliminate Bad Clients – Legal Ease Blog (lennyesq.wordpress.com)
- You business reputation is not enough to combat unhappy clients (hiscox.com)